Responsible Luxury. Est.2003
British & Italian designed Eel Skin Handbags

Testimonials

 

Feel the love from some of our happy customers

We pride ourselves on offering beautiful, durable products & excellent customer service. 

See some of our happy customer emails/feedback below..

 

Retail comments:
Reviewer: Kirsty from Leeds    
Bought a gorgeous Makki handbag as a present for a very particular Sisters 30th birthday. She loved it that much she wanted to take it to bed with her so no one could steal it - I think that says it all!! 
Thank you Very much.
Joanne,
Just to thank you again for the replacement purse! I absolutely love it. Already had a couple of comments about it so am spreading the word- not only about the uniqueness of material but also about the exceptional customer service!
Look forward to seeing next year’s collection so as to expand my Makki goods!
Naomi
Thank you so much for the gorgeous handbag, I love it! 
It is such a pleasure to deal with a company offering excellent customer service. 
Regards 
Lyndsey
Dear Joanne, 
I just wanted to write and thank you so much for getting the purse out to me so quickly and for the chocolates too!  My friend is delighted with her eel skin purse, and I want one too now as they are so soft.
Everyone who saw the purse thought it was lovely and a woman in a shop randomly commented on how nice it was to my friend so I think you are really on to something and when I have a bit more cash I will be making an order.
Once again, thank you so much - great service!
Amy
Hi Joanne
I was actually expecting to pay the difference, but I really appreciate your gesture as it is fairly annoying when items don't show as out of stock and you think you've bought them. I already have one of your bags and I absolutely love it which is why I'm buying this one for a friends birthday... and I'm sure I'll be back to buy more, particularly as I've had such nice customer service!
Thanks very much
Claudia
What a wonderful bag ---- so tactile & sensuous, even the lining is amazing. Such quality. 
Many thanks 
Jane
Trade Comments:
Thanks for the reply Joanne
 
I have to say, having viewed the whole range there is very little here that I DON’T like!
I must say that, amid all the excitement of starting a new venture, I’m particularly excited with this range and very much look forward to working with you
 
regards
 
Caroline
joanne
i have just received the goods & i am very happy.
just one question what is the delay of production if i need more  ?
best regards
Christophe, France
 My Makki is on the way to me? Exciting~!!!
Thank you so much.
Best regards, 
Kai
Dear Joanne
 
What a wonderful way to spend a Monday morning - unpacking your mouth-watering bags and purses etc!!  They are truly beautiful and I cannot wait to make them centre stage in my next window display.
Jan
Joanne, the bags are even more gorgeous than I remember!
Thanks again for sending them through.
M
x
I have received my order of handbags and purses/ wallets, and I am delighted with them! I absolutely love them and I'm sure customers will too
Nikki
How fast and excellent service. Thank you so much for your help.
 Lenka 
 Beautiful design, materials and craftsmanship, there's not a bag there I wouldn't love to own myself!
Caroline
You have been more than helpful, your customer service is excellent, also very kind with all your efforts so thank you! I will surely purchase from you again.
Caroline Lobb

Our Latest Customer Reviews -

- 'Love the material; so soft & yet really strong. My current Makki tote has been thrown around for the last 18 months & still looks brand new. Eel is definitely the 'new cow'!'
Tessa, London

- 'It's the lobvely feel of my Makki wallets & bags. Always a pleasure to use & always admired. Thank you Makki.'
Clare

- 'Just love all your products - innovative, fabulous colours and the customer service is second to none. A great company.'
Penny

- 'I love Makki becuase I adore handbags but I also love the beautiful creatures that inhabit this world we live in! As a vegetarian, I don't to buy leather products unless I know that they are a by product of the meat industry. I believe that no creature should have to suffer for us to look & feel good and therefore I love that you bring us 'responsible luxury'. Your bags are gorgeous, affordable & best of all...guilt free! What's not to love?!
Reema

- 'I love Makki products, the colours are so vibrant & appealing'
Heather, York

- 'I love Makki for their simple elegance & beautiful colours. There's a colour for everyone. I buy Makki bags as gifts for all my friends in the U.S. In fact I have bought a hot pink Nuevo Disco as a gift for a friend who is going a heartbreaking divorce. I hope it will bring a smile to her face.'
Katherine

- 'I love Makki for the timeless design & quality; the deep vibrancy of the leather & for such wonderfully comendable ethics'
Pauline, Glasgow

- 'Thank you for my lovely purse. I am thrilled with it!'
Clare 

- 'I am really happy with my new gorgeous bag. I absolutely Love it it's perfect!!!'
Ramona 

- 'I just wanted to let you know that I received the new wallet, and to say thanks for replacing it so quickly, it's always nice to have great customer service!'
Heather

- 'I just wanted to say a big thank you for all your help in getting the clutch to me speedily this week. It arrived on Thursday and is absolutely stunning! I might even have to order another for myself :-)'
Judi

- 'Yes the bag arrived and I am over the moon with it. It is lovely and just what I wanted. I am so grateful to you, everyone at Makki and your manufacturers for working so hard - I will raise my glass to you all on Saturday to say thank you, thank you, thank you to you & the team @ Makki and also your manufacturers.'
Glenys

- 'Many thanks - received on Friday, perfect timing for our get-away!!
Much appreciated'
Ryhydian 

- 'The purse arrived yesterday. Thank you so much, I love it!'
Kirsty

- 'I'd like to congratulate you as the owner of Makki for establishing such a wonderful business combining responsible production with beautiful pieces'
Catherine

- 'The bag has arrived in time for Glyndebourne. Thank you so much.. I had a lovely time and my bag was much admired. Thank you so much for your prompt and excellent help.'
Dorothy

- 'I greatly appreciate your help with this and have been enormously impressed with the terrific customer service your company has offered through you.'
Peter

- 'I bought a gorgeous Makki handbag as a present for a very particular sisters 30th Birthday. She loved it that much she wanted to take to bed with her so no one could steal it - I think that says its all! Thank you very much!'
Kirsty, Leeds

- 'Just to say thank you, I absolutely love it. Already had a couple of comments about it so am spreading the word - not only about the uniqueness of material but also the exceptional customer service! Look forward to seeing next year's collection so as to expand my Makki goods!'
Naomi

- 'Thank you so much for the gorgeous handbag. I love it! It is such a pleasure to deal with a company offering excellent customer service.;
Lyndsey

- 'I just wanted to write & than you so much for getting the purse out to me so quickly & for the chocolates too! My friend is delighted with her eel skin purse & I want one too now as they are so soft. Everyone who saw the purse thought it was lovely. Thak you so much - great service!'
Amy

- 'I already have one of your bags & I absolutely love it which is why I'm buying this one for a freinds birthday..and I'm sure I'll be back to buy more, particularly as I've had such nice customer service!'
Claudia

- 'What a wonderful bag - so tactile & sensous, even the lining is amazing. Such quality!'
Jane

Will you join our list of happy customers?